Having Trouble with our Phones? Here's How we can address your needs more promptly

We'd like to thank our patients who brought to our attention the wait times for our phone system, and we are proactively working to decrease the wait time on the phones. Here are some tips on how we can address your needs more promptly:
 

Medication refills and lab results:
Calling our office to speak to our staff may seem like the most efficient way to get in touch with us, but requesting through our patient portal truly is the most direct way to request these things, as they go directly to your provider instead of to our medical reception staff. Please sign up if you have not already.
http://www.covenantcarepractices.com/patient-portal/

We also have a voicemail inbox for medication refills when you call. These are checked by the nurses directly, so this is another way to get your issues addressed jumping through the fewest hoops.

 

Calling your location:
Did you know we have three locations? By calling the location that corresponds with your provider, you can help us more quickly address your needs.

Sango clinic - (931) 245-1150
Providers: Christine, PA-C; Jewell, FNP-C; Moore, MD; and Shannon, PA-C

Hilldale clinic - (931) 647-6305
Providers: Whitney, FNP-C; Johnson, MD

Erin clinic - (931) 289-2450
Providers: Mandy, FNP-C; Wilson, MD

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Thank you

Mandy Childers, FNP-C, will be out until July

Please keep Mandy Childers, our Certified Family Nurse Practitioner in Erin, in your prayers as she recovers from unexpected health issues. She is expected to come back early July.

Dr. Wilson and another of our qualified providers will be seeing her patients in the meantime. If you have any questions, please contact our Erin office at (931) 289-2450.

We are wishing Mandy a full and speedy recovery.

Don Black, PA is no longer practicing at CovenantCare

Physician Assistant Don Black will no longer be seeing patients at CovenantCare. Due to some pervasive health issues, he has decided to take an early retirement. We at CovenantCare are sad to see him go and wish only the best for him in his retirement.

If you are one of Don Black’s patients, we would be honored if you would continue to consider us your primary care provider. If our Sango location is convenient for you, Physician Assistant Elizabeth Rainey or Dr. David Moore are available and equipped to handle your care. If you would prefer to remain at our Hilldale location, we will have a new provider serving that location at the beginning of January, as Dr. David Johnson is booked through December.

Some Medicaid restrictions apply for seeing MDs; however, one of our Physician Assistants (PAs) or Family Nurse Practitioners (FNPs) will be able to see you. The only insurance we do not accept at this time is Cigna Connects.

Our thoughts and prayers are with Don and his family.

CPC+ Announcement

CovenantCare has been selected as one of Clarksville's only primary care clinics to participate in an exciting and potentially game changing program from he Centers for Medicare & Medicaid Services (CMS), call the Comprehensive Primary Care Plus (CPC+).  

Strengthening primary care is critical to promoting health and reducing overall health care costs in the U.S. Building on lessons learned from the Comprehensive Primary Care (CPC) initiative and input from the 2015 Request for Information on Advanced Primary Care Model Concepts, the CMS introduced the Comprehensive Primary Care Plus (CPC+) model on April 11, 2016.  This five-year multi-payer model will begin in January 2017.

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Well Child Check

Well Child Check

Parents know who they should go to when their child is sick. But healthy visits are just as important for healthy children.

The American Academy of Pediatrics (AAP) developed a set of comprehensive health guidelines for well-child care, called Bright Futures, for clinicians to follow. Each well-child visit has an age-appropriate pre-visit questionnaire (linked below). You will notice the questions focus on developmental milestones, nutrition, safety, your child and family's emotional well-being, and recommendations from the AAP. 

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Patient Centered Medical Home

Patient Centered Medical Home

We are proud and excited to announce that on July 19, 2014, CovenantCare physicians David Boles and Abegaile Denison have received Patient-Centered Medical Home (PCMH) recognition.  A PCMH is a model of care that utilizes a proactive, team-based approach for the early detection and prevention of disease.  Our PCMH accreditation is earned through the National Committee for Quality Assurance and validates our commitment to providing you the highest quality of care.  

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