Nondiscrimination Notice

Our commitment

CovenantCare Practices does not discriminate on the basis of disability in its programs, services, or activities. In accordance with Section 504 of the Rehabilitation Act of 1973 and the 2024 U.S. Department of Health and Human Services Office for Civil Rights Final Rule, CovenantCare is committed to providing equal access to care for all patients, including individuals with disabilities.

Accessibility and accommodations

If you need a reasonable modification, sign language interpretation, documents in an alternative format (large print, audio, etc.), or any other accessibility assistance, please contact our Section 504 Coordinator. Requests can be made at any time — in person, by phone, or by email.

Section 504 Coordinator

• Name: Alisha Harvey
• Title: President & Section 504 Coordinator
• Phone: (931) 627-5636
• Email: [email protected]
• Address: 1000 Highway 76W, Clarksville, TN 37043

Grievance procedure

If you believe you have been discriminated against on the basis of disability, you may file a grievance with our Section 504 Coordinator by phone, email, or in writing. All grievances will be acknowledged within five (5) business days and resolved within thirty (30) calendar days. A full copy of our grievance procedure is available upon request.

File a complaint with HHS OCR

You also have the right to file a complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights, at any time:

• Online: www.hhs.gov/ocr/complaints
• Phone: 1-800-368-1019 (Voice) · 1-800-537-7697 (TDD)
• Mail: Office for Civil Rights, U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201

Alternative formats

This notice is available in alternative formats upon request. Contact the Section 504 Coordinator to request a copy.

Document revision

This notice was effective April 22, 2026, and is reviewed at least annually.